Agenda

Workers' Comp - Workers' Recovery Professional Associate (WRPA) Certification

Online Course: ID# 1006081

Agenda

The Foundational Element of Workers' Compensation: Understand the historical context and development of the Grand Bargain in workers' compensation.

CLAIMS: Workers’ Compensation Claim Handling 101: Understand the life cycle of a workers' compensation claim, including the principles and practices of proactive claims management and communication.

CLAIMS: Claim Adjudication Foundations: Understand the claim adjudication process and the role of the adjuster in workers' compensation claims.

CLAIMS: Coverage and Compensability Foundations: Learn how to conduct thorough investigations to determine compensability and coverage decisions.

HUMANITIES: Emotional Intelligence: Learn the key competencies related to self-awareness and self-management in emotional intelligence.

HUMANITIES: Creating the Customer Experience & Why a WRP Mindset is Important & Different: Learn strategies for building trust and effective communication with injured workers.

LEGAL: Legal 101 - Tests, Claims, and Defenses: Explore the various legal tests and standards applied to determine compensability of workers' compensation claims.

LEGAL: The Roles, Relationships, and Duties of the Attorney: Identify the ways in which attorneys can act as advocates, advisors, and negotiators for their clients.

MED MGMT: Medical Management 101 - Evaluation, Diagnosis, and Treatment of Work-Related Injuries: Acquire knowledge on the essential components of evaluating work-related injuries, including medical history and physical examination.

MED MGMT: Medical Management 102 - A Deeper Dive into Causation, Red Flags, and Work Disability Prevention: Recognize and respond to red flags that may indicate complications or barriers to recovery in injured workers.

MED MGMT: The Foundational Importance of a Biopsychosocial Approach: Learn what the biopsychosocial model entails and why it is critical in the context of workers' compensation.

REG-LEG: History of Workers’ Compensation: The First Great Social Justice Movement: Understand the historical development and significance of workers' compensation laws.

REG-LEG: Administrative Rule Making Process and Shaping Workers’ Compensation Regulations: Identify the roles and responsibilities of different stakeholders in the rulemaking process.

RTW: The Importance of Work Disability Prevention and the Worker-Centric Model: Explore the worker-centric model and its application in motivating workers to return to work.

RTW: The Psychosocial Landscape of Return to Work: Learn strategies for early identification and intervention of psychosocial barriers to prevent long-term disability.

RISK MGMT: Introduction to Risk Management: Explore the roles and responsibilities of risk managers and the departments they interact with, such as finance, legal, and human resources.

RISK MGMT: Risk Transfer Process: Identify the various mechanisms of risk transfer, including insurance policies, self-insurance, and captives.

STAKEHOLDERS: The Injured Worker, the Primary Stakeholder: Identify strategies for engaging injured workers as active participants in their recovery and claims process.

STAKEHOLDERS: The Employer: The Other Primary Stakeholder: Learn effective communication strategies for employers to support injured workers throughout their recovery process.

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Workers' Comp - Workers' Recovery Professional Associate (WRPA) Certification

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